should i wait for the client?
It increases the clients' loyalty but you shouldn't relax them too much Everything should be mutually convenient and discussed beforehand.
Save a little time for force majeure
It includes not only clients' lateness but also hard removing of previous lashes from other lash stylists or traffic jams. We're all human.
It's important to find out why
And understand and forgive if the client has a good excuse.
If the client is too late
But she still wants to do lashes you can offer her to do a procedure that takes less time, for example, classics instead of 2-3D.
If the client still can't come offer her possible options
Don't forget to talk politely and make it clear that you worry too but you have only a limited amount of time. Especially if there's an appointment after the client.
Don't hurry up to swear at whole world and add the clients to the blacklist
The client-oriented approach is now very relevant even you're the super lash stylist.
The main point is to describe your rules for clients, put them in a visible place (in bio Instagram or Facebook, in highlights) and regularly remind about them.
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