should i wait for the client?
When you wait for the clients, they really appreciate it. But how long should you wait? 10, 15 or even 30 minutes?
We're sure that everything should be discussed.
Here are some tips that will help you to prevent difficulties:
  • Save a little time for force majeure
    It may include not only clients' tardiness but also difficult lash removal or simple traffic jams.
  • It's important to find out the reason
    Understand and forgive if the client has a good excuse.
  • If the client is already too late
    But she still wants to do lashes you can offer her a procedure that takes less time, for example, classics instead of 2-3D.
  • If the client can't come, offer her possible options
    Don't forget to talk politely and make it clear that you have a very limited amount of time. Especially if there's an another appointment after the client.
  • Don't get mad at the client
    The client-oriented approach is now very relevant even you're the super lash stylist.
The main point is to describe your rules, put them in a visible place (in bio Instagram or Facebook, in highlights), and regularly remind of them.
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